We use PayPal for our payments on our website, therefore a PayPal account is required in order to process your order. Paypal protects both us and you against any unforeseeable issues and allows your order to be insured.
PLEASE NOTE: Your order will be posted within 10-14 business days of funds being received.
During peak periods such as sales, shipping and handling times may increase due to higher than usual order volumes.
We use Australia Post to send your bibdanas and post them as a Registered letter, which will require a signature on delivery. Transit times are as stated on the Australia Post website and are dependent on location.AUSTRALIAN SHIPPING CHARGES
1 - 2 BIBDANAS = $6.40
3 - 4 BIBDANAS Please select 'UPGRADED POST' from our shop in addition to the regular shipping charge
5 OR MORE BIBDANAS Please select 'SATCHEL OPTION' from our shop in addition to the regular shipping charge. Please select 'REGISTERED POST' from the shop in addition to the regular shipping charge AND the SATCHEL UPGRADE option, if you want your satchel to have a signature on delivery.
EXPRESS POST Please select 'EXPRESS POST UPGRADE' from the shop in addition to the regular shipping charge
NOTE: IF THE CORRECT SHIPPING OPTIONS ARE NOT SELECTED, YOU WILL BE INVOICED FOR THE ADDITIONAL SHIPPING CHARGES OR YOUR ORDER WILL BE CANCELLED BY CHARLEY AND OLLIE.
Postage is $8.50 and tracked within Australia. If you are only buying 1 item and prefer untracked postage of $3.50 please contact us first to arrange.
PLEASE NOTE: This will not be tracked and we are not responsible for any items once posted.
INTERNATIONAL SHIPPING CHARGES For our customers in New Zealand, Canada, France, United Kingdom and United States, please select your country and the relevant shipping option from our shop.
Orders are shipped as a regular International UNTRACKED Letter. If you wish to have tracking OR order more than 1 bib, please select an additional option from our 'INTERNATIONAL POSTAGE UPGRADES'.
EXCHANGES / RETURNS:
Please notify us within 10 days of your order being received. Items must be returned in the original condition for a refund or exchange to occur.
Please check the size guide prior to ordering, as refunds do not apply for incorrect choices.
All designs are custom made to order to suit your preferred colour combination and size selected; therefore we do not accept returns or exchanges due to change of mind, however, we are happy to replace any faulty or wrong sized items.